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Frequently Asked Questions

Keep Your Device

Q. What is the activation process when using our own phones?

A. Once a Clearway Wireless SIM card is installed, you can activate your phone on this website or call 1-844-44-CLEAR  or  1-844-442-5327 from a landline phone.

Q. Can we use our own phones?

A. Yes, but you will need to purchase a Clearway Wireless SIM card and check that the phone you’re bringing is compatible with Clearway Wireless.

Still have questions?

Our Customer Care Center representatives are ready to help. Give us a call at 1-844-44-CLEAR or email us from the Contact Page.